Shipping policy
Last Updated: 15/07/2026
At Falkeryn, we aim to deliver a seamless shopping experience from checkout to delivery. This includes transparent shipping timelines, reliable carriers, and free standard shipping on all UK orders.
📍 Shipping Locations
This policy applies exclusively to orders shipped within:
- 🇬🇧 United Kingdom
⏱️ Delivery Times
All orders follow the timeline below:
| Order Cutoff Time | 5:00 PM GMT (Monday–Friday) |
| Order Handling Time | 1–3 business days (Monday–Friday) |
| Transit Time | 5–10 business days (Monday–Friday) |
| Estimated Total Delivery | 6–13 business days from purchase date |
Delivery timeframes are estimates and may vary due to carrier delays, weather conditions, or customs inspections. If customs processing is required, please allow an additional 2–3 business days.
Orders placed after the cutoff time will be processed the next business day, which may extend delivery by one additional day.
🚚 Carrier Partners
We work with trusted logistics providers to ensure safe and efficient delivery, including:
- YunExpress
- Royal Mail (final-mile delivery)
💷 Shipping Costs
We offer free standard shipping on all orders within the UK.
- ✅ No minimum spend required
- ✅ No hidden fees or additional charges
- ✅ All prices at checkout are final
- ✅ All prices are displayed in GBP (British Pounds)
📦 Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email containing your tracking number.
You can track your order at any time via our Order Tracking page.
Please allow 3–5 business days after dispatch for tracking updates to appear in the carrier's system.
⚠️ Delivery Issues
Delayed Orders
If your parcel has not arrived within the estimated timeframe, first review your tracking updates.
If there has been no movement for more than 5 business days, contact us and we will investigate with the carrier on your behalf.
Lost or Missing Packages
If your tracking shows "delivered" but you have not received your order:
- Check around your property and with neighbours or safe-drop locations
- Contact us within 7 days of the marked delivery date
We will work with the carrier to locate your parcel or arrange a replacement shipment at no additional cost.
Damaged Items
If your order arrives damaged:
- Take clear photos of the damage
- Contact us within 48 hours of delivery
We will arrange either a replacement or full refund as quickly as possible.
📝 Policy Updates
Falkeryn may update this Shipping Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after updates indicates acceptance of the revised terms.
📞 Questions?
For assistance, please refer to our FAQs or contact our support team.
| Business Address | 15 Brookfield Park, Keenagh, Co. Longford, N39 Y583, Ireland |
| info@falkeryn.com | |
| Phone | +353871891437 |
| Customer Service Hours | Monday to Friday, 9:00 AM – 5:00 PM (GMT) |
Falkeryn is operated by:
Falkeryn (Registered Business Name - Partnership, Ireland)
RBN No. 789628
Street: 15 Brookfield Park
City: Keenagh
County: Longford
Eircode: N39 Y583
Country: Ireland
Email: info@falkeryn.com
Phone: +353871891437
We aim to respond to all enquiries within 1–2 business days.