Billing Terms and Conditions

Payment Policy — Falkeryn

Last Updated: 20/05/2026

This page outlines how payments are processed at Falkeryn. By completing a purchase on our website, you agree to the terms below.

Accepted Payment Methods

We offer a secure and simple checkout experience with multiple payment options:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Bank Transfer (available for bulk orders only — contact us to arrange)

All transactions are processed in Australian Dollars (AUD).

When Payment Is Taken

Payment is taken in full at the time of purchase.

Orders will not be processed or dispatched until payment has been successfully received. If a payment is declined, the order will not be confirmed. In this case, please review your payment details or try an alternative payment method.

Pricing

All prices displayed on falkeryn.com are listed in AUD (Australian Dollars).

Prices may be updated at any time without prior notice. Any applicable taxes, duties, or fees (if relevant) will be clearly shown at checkout before order confirmation.

Payment Security

Falkeryn uses SSL encryption and trusted third-party payment processors to ensure all transactions are secure.

We do not store or have access to your full card details. All sensitive payment information is handled directly and securely by our payment providers.

Refunds & Disputes

All refunds are processed in accordance with our Return & Refund Policy.

If you have any concerns regarding a transaction, please contact us first at info@falkeryn.com before raising a dispute with your bank. Most issues can be resolved quickly and directly.

Any unauthorised or fraudulent chargebacks will be reviewed and appropriately contested.

Fraud Prevention

Falkeryn takes payment security seriously.

We reserve the right to cancel, hold, or refuse any order suspected of fraudulent or unauthorised activity. In certain cases, we may request additional verification for high-value or flagged transactions to protect both the customer and our business.

Updates to This Policy

We may update these terms from time to time. Any changes will be published on this page with an updated revision date.

Continued use of our website after changes are posted indicates acceptance of the updated terms. We recommend reviewing this page periodically.

Get in Touch

If you have any questions regarding payments or billing, our support team is here to help.

Email: info@falkeryn.com
Phone: +353871891437
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT+1)

We aim to respond to all enquiries within 1–2 business days.